Columbia College Chicago students having tech problems can now log in to the new online FAQ and help system. In order to assist students with tech problems through the year, the F&V department has launched a Web based Help Desk.
The site has FAQ’s (Frequently Asked Questions) and users can request specific help in the following areas:
Audio: Production and Post Production questions
Camera: Bolex and JVC questions
Computer: Hardware, Software and Storage
Final Cut: Editing, Input and Output
Staff are in place the system is tested and working. The site operates out of the MIP Lab and is actively monitored during lab hours.
Please set up an account for yourself. You must use your Columbia email account on the system.
Suggestions for FAQ topics should be sent to Dennis Keeling, dkeeling@colum.edu
You can also reach the help site via email at: fvhelp@colum.edu
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